Sales &
Marketing
For any sales force, knowledge is power and easy real time access to that knowledge is essential.
The QX system has the ability to produce simple and complex customer quotations, enabling increases in potential sales with its user-friendly negotiation tools. The powerful quotation system gives essential information such as price and delivery details for every item, along with other information such as multiple quantity price breaks for both Nett and discount pricing; alternative, associated & replacement items, as well as customer and item specific notations.
Sales order processing is a seamless continuation of the quotation system with full quotation to order conversion capabilities.
Once an order is created, standard customer parameters are set. However, full control at order level is available to amend details such as priority, delivery address and courier. Order lines can be for a single delivery, scheduled for future dates or reserved for call-off as required.
Regardless of order type, order lines and schedules can be allocated against stock, customer reservations, works orders, expected receipts (GRN), warehouse transfers or purchase orders. This ensures complete control and visibility of the allocation of stock, both on hand and expected, to your customer demand.
On completion of order input the automated credit release process eliminates human intervention, whilst maintaining full credit control, the result being, order entry to warehouse dispatch is practically instantaneous.
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Feedback from our clients
Your whole business depends on your software supplier, you have to get into bed with them, to trust them completely and that’s scary! With Openda we don’t have that fear anymore. They are very friendly, accommodating and they deliver on their promises.
QX is a very stable system. We haven’t had to reboot it any way, shape or form, other than for routine house-keeping purposes. The system has not gone down on us in over 5 years of continuous use.
Prior to making a final decision on which ERP system to select we got to spend time with Openda’s customers. They gave us an honest and open view on the QX system. It was this unique approach which really convinced us that Openda were the company that can support our needs now and in the future.
The mass global suppliers of ERP Systems only saw Kukri as another number in their sales figures. Openda were different from the outset. They took time to understand our business and how we operated before anything else. Our needs, rather than their product, drove the sales process.