Solder Connection were founded in 1989 and have since become one of the UK and Ireland’s foremost technical suppliers of soldering materials for both the Electronic and Industrial sectors. They currently employ 15 members of staff across two sites, 6 of whom make up the technical sales team. Their UK warehouse and sales office is based in Chepstow and their Irish operation is located in Dublin. Solder Connection provides 24/7 support and has a fully integrated management system comprising of ISO9001, ISO14001 and OSHOA 18001.
For over 20-years Solder Connection had been using SAGE as their accounting solution and ACT as their client relationship management system. Whilst both performed their core functions well, neither could be integrated. In addition, the limitations of SAGE were highlighted when it came to multiple users and a requirement for raising high numbers of invoices on a daily basis. Martyn Penfold comments, ”Accepting and processing orders in excess of 20 per day became very challenging. We explored the option of how an improved SAGE solution could benefit us but it became clear very quickly that this would only be a ‘half-way’ house and would not fulfill our long-term needs. It was at this stage that we made the decision to look at alternative options and our research identified that an ERP solution would meet our requirements.”.
To find out more please visit www.solderconnection.com.