| We start with listening Understanding your world is key to our approach. We don’t want to bombard you with our sales messages. Instead we want to know everything there is to know about your business needs, and then show you how, through choosing Openda we can help your business to truly perform. We understand everyone’s role in the success of your business For total business management software to have a chance of adding value, it has to be easily used by everyone who comes into contact with it. From the administration assistant to the sales manager - we make sure our software is easy for all your people. Rather than being an extra burden, QX lightens the load for the people entering data while immediately bringing greater clarity to the people who manage the business. We implement with great care and attention to detail Changing systems, or introducing new software can be a time of uncertainty for your business and is the time when you need everyone’s eye on the ball to make sure nothing gets missed. At Openda we pro-actively manage the implementation on your behalf - so you don’t lose a moments sleep over it. As experts in this field, our highly skilled team will have already built up a good relationship with your people and therefore will have the strength of good communication on their side. Being onsite during and past the point of implementation also means that should anything go off course - we’re there with you to help sort it. Not on the other end of a call centre somewhere. We’re on the phone, or we’re in the car on our way to see you For us there’s no such thing as ‘after sales support’. You’re a valued customer who’s got our support for the long run. No ‘press 1 for sales, 2 for support’ - and our call centre isn’t outsourced to Timbuktu. You’ll get straight through to someone who knows you, knows the system and knows how to help. And if, in the unlikely event we can’t help over the phone there and then - we’ll be on the case and in touch as soon as we can. We’re developers, not resellers As the authors of the QX software system here in Britain, we always tailor our software to your particular needs. Rather than talk about bolt ons and optional extras, we listen to your needs and deliver a business management software system that brings understanding and helps improve performance across all areas of your business. |
February 22, 2012, 5:56 pm




